Privacy Policy

Effective date: 20 September 2025
Website: https://gspacetechnologies.in
Contact: +91 63634 26084 · info@gspacetechnologies.in
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This Privacy Policy explains how GSpace Technologies (“GSpace“, “Company“, “we“, “us“, “our“) collects, uses, discloses, and safeguards personal information when you visit gspacetechnologies.in or use our related products and services (collectively, the “Services“). By using the Services, you consent to the practices described in this Policy.

1. Definitions

• Personal Data: Any information that identifies or relates to an identifiable individual (e.g., name, email, phone, IP address).
• Processing: Any operation performed on Personal Data (collection, storage, use, disclosure, deletion, etc.).
• Controller: The entity that determines the purposes and means of Processing Personal Data (here, GSpace Technologies).
• Processor: A third party that processes Personal Data on our behalf.

2. Who We Are (Controller)

GSpace Technologies is the controller of your Personal Data processed via the Services. For any questions, please contact info@gspacetechnologies.in or +91 63634 26084.

Grievance Redressal (India)

For grievances related to Personal Data, contact our Data Protection & Grievance Officer (DPGO) at info@gspacetechnologies.in (subject line: “Grievance – Data Protection”). We aim to acknowledge grievances within 72 hours and resolve them within 15 business days where feasible.

3. What We Collect

• Identity & Contact Data: name, email, phone number, company, job title.
• Account Data: username, password, profile details.
• Transactional Data: orders, invoices, payment status (payments handled by processors; no card numbers stored).
• Usage & Technical Data: IP address, device/browser info, pages viewed, time/date of visits, referral URLs, approximate location, error logs.
• Communications: emails, chats, support requests, feedback.
• Cookies & Similar Technologies: cookies, local storage, and pixels for functionality, analytics, and marketing (if applicable).
• Optional Content: files or information you voluntarily provide.

4. How We Collect

• Directly from you (forms, signup, communications).
• Automatically via cookies/logs.
• From Service Providers (payment, analytics, support tools).

5. Why We Process Personal Data

1. Provide and operate the Services.
2. Customer support and inquiries.
3. Account and authentication; security and fraud prevention.
4. Process payments and manage billing.
5. Improve and personalize Services.
6. Communicate updates, service notices, and (where permitted) promotions.
7. Comply with legal obligations and enforce terms.

6. Legal Bases (where required)

We rely on consent, contract necessity, legitimate interests, legal obligation, and vital interests (rare cases).

7. Cookies & Tracking

We use cookies for core functionality, analytics, and (if enabled) marketing. You can control cookies via browser settings. Where required, we will seek your consent.

8. Your Rights

Depending on your location, you may have rights to:

• Access, update, or correct your Personal Data.
• Request deletion or deactivate your account.
• Opt out of marketing communications.
• Withdraw consent at any time.

To exercise these rights, email info@gspacetechnologies.in. Identity verification may be required.

9. Sharing & Disclosures

We do not sell Personal Data. We may share with:

• Processors/Service Providers (hosting, cloud, analytics, payments, support).
• Professional Advisors (legal, auditors).
• Legal & Safety Obligations (law compliance, protect rights/public safety).
• Business Transfers (mergers, acquisitions).
• With Your Direction (when you request sharing).

10. International Transfers

Data may be processed outside your country. We use safeguards such as contractual clauses where required.

11. Security

We use reasonable technical and organizational measures to protect Personal Data. However, no system is 100% secure.

12. Retention

We keep data only as long as needed for stated purposes, legal compliance, or dispute resolution. Data no longer needed is deleted or anonymized.

13. Children’s Privacy

Our Services are not for children under 18. We do not knowingly collect Personal Data from them. If you believe we have, contact us for removal.

14. Automated Decision-Making

We do not use automated decision-making that significantly affects individuals. If this changes, we will update this Policy.

15. Region-Specific Rights

• India (DPDP Act, 2023): Access, correction, deletion, withdrawal of consent, grievance redress.
• EU/EEA/UK (GDPR): Rights to access, rectify, erase, restrict, object, data portability. Complaints may be lodged with supervisory authorities.
• California (CCPA/CPRA): No sale/sharing of Personal Data. Rights to access or delete can be exercised via info@gspacetechnologies.in.

16. Data Breach Response

We investigate and mitigate incidents. Notifications will be sent where legally required.

17. Third-Party Sites & Integrations

Our Services may link to or integrate third-party services. Their data practices are governed by their own privacy policies.

18. Changes to This Policy

We may update this Policy periodically. We will post the new version with an updated Effective date and notify you where required by law.

19. Contact Us

GSpace Technologies
Email: info@gspacetechnologies.in
Phone: +91 63634 26084
Website: https://gspacetechnologies.in